Subscriber A person, organization or company that pays for the Satway Pro service.
Contact A person who has a satellite phone and uses it in Satway Pro.
+alias Unique alias associated to the contact, allows search the contact without knowing their name or phone number.
User A person who has a smartphone (Android & IOS) and communicates to the contacts.
Username Text identifier used in sending messages. It is not unique for users, can be repeated.
Account Information saved on the Satway Pro system concerning the subscriber, contacts and associated users.
Account Manager Person who manages the Satway Pro account. It belongs to the subscriber or contact to perform the account management.
Inmarsat, Iridium, Thuraya (MSS) Mobile satellite operators.
Satway Pro is a mobile satellite service that integrates two-way text & voice messages and satellite geolocation. It works with Inmarsat, Iridium and Thuraya satellite phones within their coverage areas.
Reliable: location data and messages from the contacts are sent via the Inmarsat, Iridium and Thuraya satellite networks. Satway Pro helps share information interpersonally, promotes mobile satellite technology and improves quality of life.
Easy and simple to use: Use the GNSS function and transmit your coordinates easily. Write a text message or, if you need to transmit more information, record a voice message, avoiding the problem of missed calls or absent recipients.
Economical: Communicate with your loved ones, friends and colleagues all at once with one simple message. Any person you invite will always be connected to you free.
We decided to provide the market with a definitive solution to the common, recurring problems affecting satellite phone users, such as:
1- No commercial agreements between mobile satellite operators and GSM carriers.
2- Difficulty to stay easily in contact with the user personal and professional, environment as family members, friends or colleagues.
3- There is no easy way to communicate with a satellite phone user in a remote zone.
4- Low bandwidth internet is possible with a satellite phone, however establishing connections is costly and it takes time to connect to the satellites.
Two-way satellite messaging
Satway Pro is a mobile satellite service that integrates two-way text & voice messages and geolocation anywhere on the planet. It connects your satellite phone in remote areas to your loved ones via an app. Available for IOS and Android.
Simply send a message with your GNSS position coordinates; your guest users will receive the position with a map icon. If they select the GNSS icon, the date and time received will appear in UTC format.
Do you need to send a lot of information in a single message, avoiding the 160-character text message limit? Don’t worry: make a call and record a message. Your guest users will then receive your voice message.
Group Chats (1-10)
Invite your loved ones, friends and colleagues when you are away. Communicate with all of them at once with one simple message. All your group users will be able to respond and follow your conversations free.
On completion of the registration process, only your guest users will receive the invitation to use the service by downloading the free Satway Pro app. At this stage they will be ready to message you wherever you are.
Free & easy to use
Simply write a text message, call and record a voice message or acquire a GNSS position on the satellite phone and transmit it to Satway Pro number. Everyone on the other end is always connected to you easily and free of charge.
Public & private
2 possibilities when writing a message:
Public: all messages from a contact or users will be visible for the whole group.
Private: all messages sent to the contact will not be visible to other users.
We guarantee the proper delivery of messages through our own infrastructure, deleting them after they have been delivered, except for GNSS positions. We keep these for 180 days for security & rescue purposes.
Unique identification feature
One unique +alias for you. This feature makes it possible to reach you by other satellite contacts or users not invited without knowing your voice number or registered name. The alias is confidential except for your group chat users.
Satellite to satellite
The service allows you to send a direct text message if necessary to other satellite contacts without knowing the satellite phone number. Introduce the +alias of the contact into the body of the message and send; our server will deliver it.
Reliable satellite networks
All messages and data location are sent with a satellite terminal over the Inmarsat, Iridium and Thuraya networks. The service operates on a global scale depending on the coverage of each satellite operator.
Twitter & Facebook
Integration of social media channels for contacts wanting the option to connect their Twitter or Facebook accounts to the service. All text messages sent to Satway Pro number will be published automatically.
Satway Pro is for professional or leisure mobile satellite phone users who have Inmarsat, Iridium and Thuraya satellite phones, such as:
Individuals Corporate Individuals travelling and working in remote areas Humanitarian aid or rescue organization workers Adventurers, skiers, hikers, mountain climbers 4X4 rallies,International staff on missions abroad Sailors, fishermen, fishing boats, sailing boat, yacht skippers Divers, pilots,Oil and electricity or alternative energy companies Professionals in disasters, forest fires, floods Expeditions, races, sport events Businessmen with high geographical mobility Security Companies
With Satway Pro, you can share your location and experiences with your family, friends or colleagues. Satway Pro allows any person invited by you to receive your text messages, listen to voice messages, view your location and communicate free wherever you are.
Anywhere on the planet within the coverage of each satellite operator: Inmarsat, Iridium and Thuraya.
A satellite telephone, satellite phone, or satphone is a type of mobile phone that connects to orbiting satellites instead of terrestrial cell sites. They provide similar functionality to terrestrial mobile phones; voice, short messaging service and low-bandwidth internet.
GNNS means Global Navigation Satellite System in English. The GNSS system uses a constellation of at least 32 satellites orbiting the earth making it possible to determine location, speed, altitude, direction and time. Nowadays, the majority of satellite phones are equipped with this technology.
During the registration process, you will be asked to add your details: name, +alias, number and an icon picture. After this, the service is ready to be used and your profile will be internally linked to the satellite phone number registered. The server recognizes you by your registered phone number. You can then add your guest users to receive your messages. The invitation mail for guest users will be sent automatically during registration. If they wish to respond or see your location on the map, they must access it via the Satway Pro mobile phone app. They can then access the service, write or reply to you and see your position.
It is currently fully supported for IOS and Android devices.
Satway Pro is currently available in English and Spanish.
Not at the moment.
Inmarsat is a International satellite telecommunications company based in United Kingdom, offering global mobile services. It provides voice and broadband data services worldwide, via portable or mobile terminals through 12 geostationary satellites.
Iridium is a International company based in United States which operates a satellite constellation, a system of 66 active satellites in movement used for worldwide voice and data communications. The Iridium network is unique, covers 100% of the Earth.
Thuraya is a International company based in the United Arab Emirates, it provides mobile voice and data services to more than 110 countries in Europe, Middle East, North, Central and East Africa, Asia and Australia through 3 geostationary satellites.
Satway Pro service is provided by Verasat, an official distributor of the products and services of Inmarsat, Iridium and Thuraya. Verasat is an independent company located in the sunny Mediterranean city of Barcelona (Spain).
SECURITY AND PRIVACY
Basic security is applied to access to the service using a user name and password. The service uses the HTTPS encryption security protocol to prevent sensitive information being obtained by an unauthorized third party. If you try to register a terminal with a phone number that is already registered, the service will not let you continue.
Authentication Users of Satway Pro mobile application are authenticated using Digits from Twitter, a service used to ensure that the user’s phone number is valid: https://get.digits.com/. An application user without a valid phone number won’t be able to send messages using the gateway. The user’s e-mail address is also required. The communication between the apps and the servers is resolved using the OAUTH authentication protocol, ensuring user passwords aren’t shared or saved.
Authorization Only the valid users of the Satway Pro mobile app can use the Satway servers to send messages. Messages sent without the valid OAUTH tokens are discarded, so the server cannot be used as a spam relay to send messages to satphone users.
Secure communication: HTTPS Communication is secured between apps and servers using encrypted information transport.
Gateway security Security related to Inmarsat, Iridium and Thuraya gateway usage. Every satellite operator has its own security firewall to protect their network from cyber and spam attacks.
IP logging and debugging information Gateway usage is logged in rolling appended files, providing detailed information about usage. Logging also includes the IP of the application client.
Account Usage Statistics The Satway Pro solution gathers usage statistics from users, providing information to detect abuse of the service, including the messages sent to satellite phones using gateways.
All servers needed for the operations Satway Pro service are located in Germany and the UK (European Community). Some auxiliary servers may be hosted abroad for capacity and redundancy reasons.
The Satway Pro concept is to keep data to a minimum time as far as possible. For this reason, data information such as text and voice messages to the contacts or group chats are stored in a decentralized way on user devices, instead of on a Satway Pro server. Our servers assume the role of a switch: messages and data get forwarded, but not permanently stored. However, below we explain what kind of data we store, and for how long.
Messages: When a message has been successfully delivered to the recipient, it is deleted from the server. This operation is executed after 14 days.
Geolocations; We keep these for 180 days for security & rescue purposes.
Yes. There are two possibilities when writing a message:
Public: all messages from a contact or users will be visible for the whole group in the chat group to all contacts (default option).
Private: messages sent to the contact will not be visible for the other users. The contact can then reply to a private message individually.
The service assigns a username to each user the first time the Satway Pro app is downloaded. This information is added by default when senders sends messages, so it is easy to know who is writing with the username.
The username and name of the service appears. Example: email@example.com
The sender’s personal e-mail address appears. Example: firstname.lastname@example.org
Yes. If you are the account manager, you can add users or delete them from the group chat. Once removed, they will no longer be able to communicate with you.
Accounts are suspended for violations of the terms and conditions of service or spamming. We have a fair use policy and we block users and contacts who abuse the service.
Service availability is immediate once the account has been properly set up. The Satway Pro service is not developed for emergency purposes.
The service is available with 3 subscription plans. It exists a free plan, is offered with prior registration of the terminal and personal information. Users can use all the features of the service free of charge for limited time (30 days). Professional paid plans are available for one, four or twelve months: Plans & Pricing
We accept the following forms of online payment: Visa, MasterCard, American Express, Discover, Diners Club, JCB and bank transfer.
Yes. The procedure to purchase a large amount of plans depends on your business or your organization’s operational needs. Please contact us and we will be glad to assist you.
Your free plan is valid for 30 days from the date you activate the service. If you wish to continue using Satway Pro after or before the plan expires, please choose the right plan (we’ll send you a reminder when your free plan is ending). Otherwise your account will be suspended.
Satway Pro fees are non-refundable.
Show your friends, colleagues and family how convenient it can be to communicate when you are travelling or working in remote areas. The Android and the iTunes App Stores make it possible to present the Satway Pro app in just a few simple steps when your registration is completed.
It depends. When you send a text message or make a call you will pay the cost set by your satellite operator.*Check current rates.
Nothing. The Satway Pro service allows text messages to be sent free and there is no cost to the recipient for receiving the text message.
Yes, we offer this service to our customers as an authorized distributor. If you are thinking buy a satellite phone, please visit our online store www.verasatglobal.com
1. Open an account on our website www.satwaypro.com to register your satellite phone, add your trusted users and set up your profile. After completing the registration process, you can register your first message or send your GNSS position. Your guest users can keep in contact and communicate with you.
2. A satellite terminal from one of the following operators: Inmarsat, Iridium or Thuraya. You also need the service active with a contract or prepaid card.
Note: the terminal and airtime costs are not included within Satway Pro service.
On our website www.satwaypro.com using the login button. The contact has a password and username to access to their personal account. This account must be set up before traveling to remote areas.
During the registration process the contact must establish an +alias. This step makes it possible for other satellite contacts or uninvited users to reach you without knowing the satellite phone number or registered name. The alias is confidential except for the users invited by you.
The alias allows you to send a direct text message if necessary to other satellite contacts without knowing their satellite phone number. Enter the +alias of the contact into the body of the message and send. Our server will deliver it.
You can use letters (a-z), numbers (0-9) and underscores. Aliases are not case sensitive. The alias must have at least a length of 5 characters.
The aliases in Satway Pro are assigned on a first come, first served basis and subject of availability. We understand that a certain alias is part of an online identity for some people. If you already use an alias on social networks like Twitter or Facebook, we advise you to use the same alias.
Once you have registered your details and phone number on the www.satwaypro.com website and invited your guest users, you are ready to send/receive messages and post your GNSS position. Record or write a message or acquire a GNSS position using the standard features of the satellite phone and send it to our Satway Pro number.
A map with an icon appears. If you select the GNSS icon image, the contact name, local date in UTC format, time of the position and coordinates appear.
Add your trusted users to receive your messages. Your guest users will receive an invitation automatically by mail during the opening of your account and will be invited to download the Satway Pro application free.
When you send a text message or GNSS position or record a voice message it will be assigned to a specific profile in our server. The server will recognize you by your registered phone number. Users invited by you will receive your messages and your positions.
+4420 3322 7902
Make a call to our Satway Pro number, you will hear “Welcome to Satway Pro. Please leave a message after the beep.” then, record your message, once you have finished, your guest users will receive your voice message.
Using a mobile smartphone device by using the Satway Pro app. They first have to authenticate their telephone number to access to the service.
Yes, but not as a group message. Only individually.
If you select the photography icon of the contact, the voice number appears.
A tick or check mark indicates the status of sending a message. Indicates that the message was successfully delivered to the server.
Yes. A group chat feature (up to 10 chat group users) is available. Group chats are handled on contacts accounts.
Not at the moment.
Many. All guest users who have been invited by different contacts will appear as visible as different contacts.
– Each contact has their own chat user group.
– A user can be linked to several contacts at once.
Surely the satellite phone is switch off. When the terminal is turn on and connected to the satellite, messages are received, so the contact can reply.
160 characters from a satellite phone.
140 characters from Satway Pro app.
Satway Pro provides access to maps, satellite imagery and aerial photographs via Google Maps™.
Satway Pro displays the last position sent by the contact on the map. Previous GNSS positions will be displayed on the chat history.
The service saves all conversations only via the Satway Pro app and GNSS positions for 180 days.
Your card probably doesn’t have enough airtime credit or has already expired. Remember our service works independently of the satellite operator’s airtime rules.
1- Check to ensure that the folder capacity (outgoing, incoming and draft) has not exceeded the total messages permitted. We advise regularly delete old messages.
2- Check the SMS Service Center Number is entered correctly in the satellite phone.
3- Check if remains enough airtime credit and the service is not expired.
- Inmarsat IsatPhone 2
- Inmarsat IsatPhone Pro
- Inmarsat FleetPhone
- IsatHub Wideye Isavi
- Inmarsat BGAN terminals
- Inmarsat Fleet One
- Inmarsat FleetBroadband terminals
- Iridium GO 9560
- Iridium Extreme 9575
- Iridium Extreme PTT
- Iridium 9555*
- Iridium 9505A*
- Iridium 9505A US*
- Iridium Motorola 9505*
- Thuraya Satsleeve for Android Samsung Galaxy
- Thuraya SatSleeve for Iphone 4, 5 & 6
- Thuraya XT Lite/Standard/Dual/Pro
- Thuraya SatSleeve+
- Thuraya SatSleeve Hotspot
- Thuraya SG2520
- Thuraya SO2510
- Thuraya Ascom 21
- Thuraya Hugues 7101& 7100
- Thuraya SF2500
- Thuraya Seagull 5000i
*GNSS Technology NOT available